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Cancellation Policy

Should it become necessary for the Office of Community and Professional Education to cancel a non-credit class or workshop, registrants will be informed prior to the first day. Registrants will have the choice of receiving a full refund or applying the value of the refund to a different class or workshop.

Refund Policy

Requests for a refund must be made in person or by email at cape@neiu.edu. (Please note that refund requests by voicemail are not accepted.) To process your request, please indicate your name, and the class or workshop name and date in which you are requesting a refund. The Office of Community and Professional Education will respond to refund requests during normal business hours. 

Full refunds minus a 3 percent processing fee will be given for requests made more than 72 hours before the class or workshop begins. For requests made with 24 to 72 hours notice, 75 percent of the cost will be refunded. For requests made with less than 24 hours notice, 50 percent of the cost will be refunded. No refunds will be given once a class or workshop begins. We do not have a "drop class" procedure as we must pay instructors based on enrollment. 

If you purchased your class on CourseHorse, then our refund and cancellation policy applies to your purchase. If you are entitled to a refund, or have any questions, please visit the CourseHorse Customer Service link.

Full refunds are given for classes that are canceled due to low enrollment.

Discounts

Discounts are available to NEIU students, faculty, staff, alumni and donors for many (but not all) classes offered by the Office of Community and Professional Education (CAPE). Discounts will only apply to a registration made by the NEIU student, faculty, staff, alumni or donor and not to additional family members. Discounts are applied automatically at checkout and are associated with a person's NEIU email account. Discounts may not be applied in combination (ex: faculty and alumni). If you should be receiving a discount and do not see it applied, please call or email the CAPE office with your NEIU ID number or alumni number at (773) 442-5080 or cape@neiu.edu.

Directions 

Northeastern Illinois University has locations throughout Chicago, including in the North Park and Avondale neighborhoods. The locations are accessible by public transportation and offer ample parking for bicycles and motor vehicles.

Main Campus

Northeastern’s Main Campus is located at 5500 North St. Louis Avenue, on Chicago’s Northwest Side. The Main Campus is just west of Kimball Avenue, bordered to the north by Bryn Mawr Avenue and to the south by Foster Avenue, making it easy to access by public transportation, bike and car.

Campus Map

Best lots to park in to access classrooms (see info on Parking Permits below):
FA:
 Fine Arts Building - Lot F or the Parking Facility (enter from Bryn Mawr, turn left at first or second stop sign)
LWH: Lech Walesa Hall - Lot D (enter from Bryn Mawr, turn left at lot entrance; this is before the stop sign)
BBH: Bernard Brommel Hall - Lot F or the Parking Facility (enter from Bryn Mawr, turn left at first or second stop sign)

El Centro

Northeastern’s El Centro location is located at 3390 North Avondale Avenue (60618), in Chicago’s Avondale neighborhood, less than three miles south of the Main Campus. El Centro is just west of Kimball Avenue and adjacent to the Kennedy Expressway, making it easy to access by public transportation, bike and car.

Jacob H. Carruthers Center for Inner City Studies (CCICS)

The Jacob H. Carruthers Center for Inner City Studies (CCICS) is a location of Northeastern Illinois University, at 700 E. Oakwood Blvd. (60653) in Chicago's Bronzeville neighborhood.

Parking

The University has implemented a virtual permit parking system with license plate recognition at all Northeastern locations.

Blue Zone virtual daily permits cost $5 per day, however, CAPE students can purchase parking validation codes for $2 per day from the CAPE office. These validation codes must be entered via the Passport Parking mobile app or website each time you park on campus.

Purchase validation codes for your parking at $2 per day. Pay for codes online.
Please give us 24 hours to get the codes to you.

Download the free Passport Parking app to your smartphone or visit the Passport website to create your account. Register your car with the app or on the website with your phone number or email, credit card and license plate number.

  • Park in a Blue Zone, then enter your zone number into the mobile app.
  • Enter a validation code (purchased from CAPE)
  •  If you don’t use a smartphone you can purchase your parking in advance from work or home through Passport website. Use the zone number 5523 (Lot D, Blue Zone) or 5520 (Lot F, Blue Zone)
  • Please allow extra time the first time you use the Passport Parking mobile app and input a validation code. If a validation code does not work or you cannot manage the steps, you must go to the Parking Office. See information below. 
  • If you do not use a smartphone and need more assistance with securing virtual permit parking please contact the Parking Office at least 24 hours in advance and during business hours.

The Parking Office is located on the ground floor of the Parking Facility. The Parking Office manages all of the logistics of this system. CAPE only provides validation codes.
Phone (773) 442-4114 or (773) 442-4117
Monday-Thursday, 8 a.m.-9 p.m. 
Friday, 8 a.m.-5 p.m. 

Other Policies

Audio and video recording of classes, seminars, workshops or lessons are not allowed without the prior permission of the instructors. 

Unsupervised children are not allowed in Northeastern Illinois University buildings.

The viewpoints and opinions expressed by CAPE instructors are their own, and not necessarily those of Northeastern Illinois University.

In accordance with the Americans with Disabilities Act of 1990, Northeastern Illinois University does not discriminate against employees, students and patrons on the basis of disability. In addition, the University provides reasonable accommodations for employees, students and patrons with disabilities.

Individuals taking part in non-credit programming must adhere to all policies found in the Student Handbook.

Community & Professional Education

Contact Us

T (773) 442-5080

cape@neiu.edu

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